Health Analytics Capstone - Spring 2021
Potential Customer Segmentation Analysis
In this project, we hope to gain insight into customer segments and patterns by analyzing market data on buying behaviors. This will help us enhance and refocus our marketing efforts by being able to identify the needs of each segment, reach them most effectively, and address any pain points they face. Students will research customer’s behavior through sales trends of various companies, analyze the data, create predictive models, and provide recommendations for how to move forward. This will involve several different steps for the students, including: Analyzing market data to define different segments based on customer needs. Choosing appropriate metrics to examine the data, and analyzing it using data analysis software to identify trends and correlations. Creating predictive models for various outcomes the market may face. Creating a report with all findings from analysis conducted, including recommendations for next steps.
Analyzing Industry Data
Our company advertises thousands of products online. We believe we know a lot about our consumers and target consumer base, but we need to look beyond the buyer and examine our industry. We would like to collaborate with students to identify key market trends and assist in our go-forward plans. This will involve several different steps for the students, including: Familiarizing themselves with our products, target market, and industry. Analyzing growth trends, stagnation patterns and decline analytics. Identifying areas of promising innovation and areas that are slowing down. Bonus steps in the process would also include: Recommending strategies to best position our company.
Strategic Prospecting Plan
Our company is looking to revamp our sales team by creating an outreach process. We are hoping to find students that are excited to build a plan with us that will create a simple step-by-step market plan for reaching our target audience. This will involve several different steps for the students, including: Identify key contacts Write and plan what our message is Create a guide to help us find new clients Bonus steps in the process would also include: Building a script for our sales team to use
Staffing and Volunteer Recruitment Optimization
Our company has dozens of staff members and volunteers with diverse backgrounds and experiences. However, we have had some challenges recruiting top-quality talent. Finding individuals who can invest their time in our mission can be costly. This project will involve several different steps for the students, including: Documenting the current state of our staff and volunteer recruitment process, from the time the resource need is identified to the time the position is filled. Creating visualizations such as data flow diagrams to identify strengths and pain points in our recruitment process. Assessing our current process and making recommendations for improvements and efficiencies. Documenting and mapping a target state process. Suggesting feedback mechanisms to gather input from staff, volunteers, and applicants.