Positions available: 2-3 (individual or as a team)

This year, we have changed our membership to The Starfish Canada from a $5 lifetime membership to a $10 annual fee. To date, we have not hit our targets for annual membership and would like a project or intern to help us refine and revisit this process to ensure we set an appropriate target for next year.

The intern or team will:

• Learn the functionality of the CRM system that administers our organization, Keela (keela.co)
• Through conversations with our team, determine what are products and/or services we can offer our membership to ensure we continuously provide them with great value (this can include current products/services or new ones, like a magazine)
• Determine how to best set up this process within our systems (as automated as possible)

Supports for the intern or team include:

• Mentorship and guidance from multiple team members of The Starfish Canada
• Access to leadership team members for informational interviews

This is intended to be an analysis of our current work in addition to implementing those recommendations. We believe in learning by doing - a simple recommendations document or presentation will not suffice.

Since our CRM contains confidential information about our funding and the contact information of our community, the intern or team will be asked to sign a confidentiality agreement and will be given @thestarfish.ca email addresses for the duration of their time with us.