User Testing and Product Improvement for Agenda and Minutes Features of BoardSpace Web Application

Closed
BoardSpace
Ottawa, Ontario, Canada
Pat Crosscombe
Founder & CEO
(32)
4
Project
Academic experience
120 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
UI design UX design
Skills
usability testing user feedback product improvement user experience (ux)
Details

The main goal for the project is to conduct user testing on the current web application of BoardSpace in order to gather insights that will help design a better product, provide better customer support, and offer an improved customer experience. Specifically, the focus will be on improving the agenda and minutes features of the application.


This will involve several different steps for the team, including:


- Setting up user testing sessions with paying customers to gather feedback on the current web application.


- Analyzing the feedback and identifying areas for improvement in the agenda and minutes features.


- Collaborating with the development team to implement the necessary changes based on the user feedback.


- Conducting additional testing to ensure the improvements have positively impacted the user experience.


- Creating a report summarizing the findings and the implemented changes.


Deliverables


By the end of the project, the team should complete the following tasks:


- Conducted user testing sessions with paying customers and gathered feedback on the current web application.


- Analyzed the feedback and identified specific improvements needed for the agenda and minutes features.


- Collaborated with the development team to implement the necessary changes based on the user feedback.


- Conducted additional testing to ensure the improvements have positively impacted the user experience.


- Created a comprehensive report summarizing the findings and the implemented changes.

Mentorship
  • Preparation of any relevant resources and assets in advance of the kickoff call
  • Be available for a regular weekly check-in call
  • Access to Lead Developer as needed
  • Be responsive throughout the collaboration to ensure progress is not blocked.
  • Allow the learners to share their work in job search materials.


About the company

Company
Ottawa, Ontario, Canada
2 - 10 employees
Technology, It & computing

BoardSpace is an online portal for the volunteer directors and administrators of condos, HOAs, non-profits and charities. BoardSpace overcomes the daunting task of looking after hundreds of documents, attending lots of meetings, preparing agendas, approving minutes and keeping on top of to-lists by providing boards with the tools to get their work done more efficiently and in less time.

Pat Crosscombe founded BoardSpace due to her experience on a condo board. BoardSpace is on a mission to organize the boards of directors of the world and was built by a team that understands the needs of condo and non-profit boards.